Frequently Asked Questions

SEND Fest is an inclusive festival brand created exclusively for children and adults with Special Educational Needs and Disabilities (SEND), their families, siblings, carers, and supporters. We create safe, sensory-friendly festival experiences that the whole SEND family can enjoy together without fear of judgement, overwhelm, or exclusion.

SEND Fest is for anyone connected to the SEND community. This includes children and adults with SEND, their parents, carers, siblings, grandparents, and any supporters. We welcome the entire family unit and everyone who plays a role in their lives.

Absolutely. SEND Fest is for children and adults alike. We are an inclusive event for all ages, and adults with SEND are very much at the heart of what we do.

No. We operate on a basis of trust and respect. You do not need to bring any paperwork or proof of diagnosis. SEND Fest is a welcoming, non-judgemental space for all SEND families.

Tickets are available through our Eventbrite page at sendfestfarm.eventbrite.co.uk. Booking is simple, secure, and stress-free. You will receive confirmation and event information directly to your email.

Absolutely. Siblings are a wonderful and important part of the SEND family, and they are warmly welcomed at all SEND Fest events. We have activities and entertainment suitable for all children.

We understand the vital role carers play in supporting SEND individuals and families. Please check the ticketing page for our current carer ticket policy, as this may vary by event. We aim to make SEND Fest as accessible and affordable as possible.

Our refund policy is managed through Eventbrite. In general, refunds are available up to a specified number of days before the event. Full details are provided on the Eventbrite booking page. If you have exceptional circumstances, please get in touch with us directly.

Yes. We carefully select venues for their accessibility. All SEND Fest sites have accessible pathways, accessible parking close to the entrance, and accessible toilet facilities. Full accessibility information is shared ahead of each event.

Yes, assistance dogs are very welcome at all SEND Fest events. Please ensure your dog is wearing their identification vest. Water will be available for assistance animals throughout the day.

Yes, you are welcome to bring your own food and drink, especially if you or your family member has dietary requirements or sensory preferences. On-site catering will also be available with allergen information provided.

SEND Fest takes place rain or shine. We always have covered areas available. In the unlikely event that severe weather requires a cancellation, all ticket holders will be notified as soon as possible with full details.

Yes. Calm, low-sensory quiet zones are an important part of every SEND Fest event. These are clearly signposted and available throughout the day for anyone who needs a peaceful break from the main activities.

Yes. Accessible toilets are available at all our venues. We aim to provide adult changing facilities where possible. If you have specific requirements, please contact us in advance and we will do our best to accommodate you.

Yes. All SEND Fest venues have on-site parking available, with accessible spaces located close to the main entrance. Parking details are confirmed and shared with ticket holders ahead of each event.